NuraSeed
Help & Support
The NuraSeed team is small, human, and always happy to help. Reach out anytime.
How do I reset my password?
On the sign-in screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I link a partner to my account?
Go to your Profile tab and tap "Invite Partner". Enter their email address. They'll receive a notification in the app when they sign in — they can accept the invite from the home screen.
Is my health data private?
Yes. Your data is stored securely and is accessible only to you (and a partner you explicitly invite). We never sell or share your health information. See our Privacy Policy for full details.
How do I enable Face ID / fingerprint unlock?
Go to Profile → Settings → Biometric Lock and toggle it on. You'll be prompted to authenticate to confirm. After that, the app will require Face ID or fingerprint each time you open it.
Can I export my data?
Yes — go to Profile → Generate Report to create a PDF summary of your cycle data that you can share with your care team or save to your files.
How do I delete my account?
Email us at hello@nuraseed.com with the subject "Delete my account" and we'll process it within 48 hours, permanently removing all your data.